The ISO 9001:2015 standard is an international standard that establishes the requirements for a quality management system in an organization. This standard is recognized worldwide, and its aim is to improve customer satisfaction and process efficiency in a company. In this article, we explain everything you need to know about the ISO 9001:2015 standard, from what it is to how to obtain certification.
What is ISO 9001:2015?
The ISO 9001:2015 standard sets the requirements for a quality management system that enables a company to improve customer satisfaction and the efficiency of its processes. This international standard applies to any type of organization, regardless of its size, sector, or geographical location.
How to obtain ISO 9001:2015 certification?
To obtain ISO 9001:2015 certification, an organization must implement a quality management system that complies with all the requirements of the standard. Implementation can be done internally or with the assistance of external consultants. Once the system has been implemented, the organization must hire an accredited certification body to conduct an audit and verify compliance with the standard’s requirements.
Who should certify ISO 9001:2015?
ISO 9001:2015 certification should be carried out by an accredited certification body. These bodies are assessed by accreditation bodies to ensure they meet international certification standards. The choice of the certification body should be based on its accreditation, experience, and knowledge of the organization’s industry.
In summary, the ISO 9001:2015 standard is an international standard that establishes the requirements for a quality management system in an organization. To obtain certification, the organization must implement a quality management system that complies with the requirements of the standard and hire an accredited certification body to conduct an audit. Certification should be performed by an accredited certification body with experience and knowledge of the organization’s industry. Implementing ISO 9001:2015 can significantly improve customer satisfaction and process efficiency in a company.
